Frequently asked questions

The price is per vehicle, always — not per person. The price you are quoted covers the whole vehicle including luggage and ski equipment — whether you are two or eight makes no difference to it. From four people upwards a private transfer usually works out cheaper than seats on a shared shuttle. Every route is listed on our price list.

Yes, the price is really fixed: you get a fixed price before you travel and that is the price you pay. No meter, no surcharge for luggage or ski equipment, no surprise at the door. Tolls and the Arlberg Tunnel are already included.

You pay your driver directly, in cash or by card. The price is fixed per vehicle and confirmed when you book, so you know the full amount before the journey starts.

Yes, you can cancel free of charge up to 24 hours before pickup. A call or a WhatsApp message is enough.

Yes, tolls and the Arlberg Tunnel are included — Swiss and Austrian road charges and the tunnel toll are all in the fixed price. You pay nothing extra along the way.

If your flight is delayed, we adjust the pickup time automatically because we track your flight — you do not need to call or message us. Land three hours late and we are there three hours late too.

60 minutes of waiting time are free, counted from the moment your flight actually lands rather than from the scheduled time. That covers a slow baggage belt in almost every case.

Your driver meets you in the arrivals hall, holding a sign with your name. Before you land you get a message by email, WhatsApp or SMS with your driver’s name and mobile number, and the make, colour and registration of the car that will be waiting.

We drive from Zurich, Innsbruck, Munich, Friedrichshafen, Memmingen and Altenrhein airports — and on to the whole Arlberg region. Journey times and prices are on our airport transfer page.

Yes, carry a passport or national ID card on the transfer from Zurich, for everyone travelling, children included. The Zurich route leaves Switzerland and enters Austria; both are in the Schengen area, so there are normally no checks.

We drive the VW Caravelle Minibus 4x4 for up to 8 passengers and the Mercedes Minibus 4x4 for up to 6 — all 4x4, with winter tyres from November to April, snow chains on board and a rear-door ski rack.

Yes, we take skis and snowboards at no extra cost. Skis, boards and boot bags travel on the rear rack rather than inside the vehicle. Tell us how many sets you have when you book so we send the right vehicle.

Yes, baby seats, toddler seats and boosters are free on request. We just need the ages of the children at booking so the right seats are fitted before we set off.

You can bring suitcases and hand luggage; both are included in the price. If you are travelling with a lot of luggage or with special equipment, say so when you book and the right vehicle comes from the start.

Whether your dog can travel with you depends on the vehicle and the size of the group. Tell us when you book and we confirm what is possible.

Yes, we drive in heavy snow. Our vehicles are four-wheel drive with winter tyres from November to April, and snow chains are on board. Our drivers use these roads all year, not only in peak season.

If the Arlbergpass or the tunnel is closed, one normally covers for the other: if the pass is shut we drive through the tunnel, if the tunnel is shut we go over the pass. We check the closures on the morning of your transfer and plan the pickup around them. There is more in our Arlberg guide.

For the peak weeks — Christmas, New Year and the February holidays — book as early as you can, because vehicles go first. Mid-January is usually fine at short notice.

Yes, we drive within St. Anton too: to the lift, to a restaurant, to après-ski and back to your accommodation — around the clock, all year. Details on our local taxi page.

Yes, we drive to St. Anton am Arlberg station, and also to Langen am Arlberg and Landeck-Zams, at a fixed price and on time for your train. See train station taxi.

We cover the whole Arlberg region and the surrounding valleys: St. Christoph, Stuben, Lech, Zürs, Klösterle, Langen and the villages of the Stanzertal, plus Ischgl, Galtür, Kappl and Landeck.

Yes, we are available around the clock, 24/7 and all year — including early departures and late arrivals. Phone +43 664 930 66 26, or message us on WhatsApp.

We are a local taxi company based in St. Anton am Arlberg, driving here since 2011. Not a booking platform and not a broker — you speak to the same people who drive you. What that means in practice is on our private transfer page.